We value all of our new dental patients and would be proud to have you join our dental practice. We want you to feel welcome as soon as you enter our dentist office, where we do all we can to keep your comfort in mind. We know that for some people, visiting the dentist can be daunting, so we offer a peaceful, pleasant and professional atmosphere where you will feel at ease while receiving the best possible dental care.
As a new patient, we like to take the time to get to know you as a person, as well as learn about your dental health needs. Here are a few things to expect when you first visit our office:
Because your smile is important to us, we offer CareCredit®, a healthcare credit card specifically designed to pay for treatments and procedures not covered by insurance. We offer 6-month and 12-month dental payment plans. APPLY ONLINE
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Our patients often ask questions on various topics, and we have listed some of the most common questions for your interest. If you don't see the information you're looking for, give us a call at (336) 288-4499 so our team can help you get your questions answered.
Upon your arrival, you will be promptly greeted and asked to fill out paperwork (please download the forms here and bring them with you). We pride ourselves on timeliness and within a few minutes of arrival, you will be introduced to one of our caring staff members who will take you back to an exam room. In the exam room, we will discuss your dental care history and hygiene practices. If you have not had a set of x-rays taken in the past year, we will take a full set and may also take some photos of your teeth with our specialized digital camera. After Dr. Welch reviews your x-rays, he will conduct an examination of your teeth and gums. Findings will be discussed and recommendations for a comprehensive treatment plan will be made. We will then schedule a second visit for a cleaning and any initial work that may need to be completed.
Music can be soothing and may help you feel calmer. You can bring your own personal music device with headphones to listen to while we work. We will also be happy to loan you a player in our office.
Payment is required as dental services are rendered, and we are happy to provide you with an estimate for your recommended treatment plan.
Our office accepts cash, personal checks, Visa, MasterCard, Discover and American Express as forms of payment.
Our office will file claims with your insurance company. You are responsible for your co-payment and deductible, as well as any expenses that are not covered by your insurance company.
If you have any questions, or would like to make an appointment, call our professional dental team at (336) 288-4499.